If you have been using Quickbooks for some time, you must have already figured out that- payroll can be run only when you have the latest version of tax tables. And if it is not done, you might face issues like the Ps038 error in Quickbooks Desktop. This is a very common issue and finding a solution will be very easy. And recently a lot of users have started facing this issue.
To recognise that you are facing the QB Error code PS038 keep an eye on the “Online to send” condition of your paychecks. Because when your desktop is bugged with this error your paychecks keep getting stuck online.
Causes of QuickBooks Error PS038
Like any other issue in Quickbooks, there are many reasons why this is happening to you. Some of them maybe.
- You are using an outdated version of Quickbooks Desktop.
- The Payroll Tax Tables are not up-to-date, which is causing this issue.
- There is an antivirus, virus, or malware causing this issue.
How to get rid of QuickBooks Error PS038 code?
There are certain steps that you will have to follow if and when the paychecks are not going through. But this is a simpler way to get rid of this problem.
Solution: Toggling the paychecks that are stuck
So, once you have figured out the paychecks that are not going through. You will have to follow these steps to fix QB Error PS038 code.
- Go to the oldest paycheck that is stuck in your Quickbooks.
- Click on the “paycheck detail” button and then you will see a window pop up on your screen.
- In the “review paycheck” window, navigate to the “earnings” section and then add some earnings to the last item of the list.
- As soon as you do that, there will be a “Net Pay Locked” message that will flash on your screen. Just click on “No” and move forward.
- Check that no changes happen in the net pay or the tax amounts and once assured, click “Ok.”
- If there is a message of “Past Transaction” then you will have to click on “Yes.”
- Next, you will have to “Save close.”
- Then, select “Yes” to record the transaction warning message.
- After this, you will have to open the paycheck once again and then click on the “paycheck details” tab.
- Delete the earnings items and then make sure there are no changes in the net pay and tax amounts.
- Once assured, click “Ok.”
- Now, you will have to repeat all these steps for all the stuck paychecks.
Additionally learn :- Quickbooks Error 6147 0
Conclusion
Due to this error, your paychecks won’t be “sent” and that’s why it is very important to resolve the issue. Is it too difficult to follow the solution? Don’t worry, to ease things up, you can simply call our experts. They will help and guide you through the entire process of fixing QuickBooks Error PS038 code. You can also send us a query on the website to get help.
However, in case you have any query, or if you need any sort of assistance, then in that case contact our QuickBooks desktop support team professionals at +1(855)-738-0359, and they will provide you with the best possible assistance.
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