Dolphin robotic cleaners are renowned for their reliability and durability. However, they are not invincible and sometimes malfunction.

The first thing you should check when your Dolphin pool cleaner stops working is if the filter or bag is full. This can cause a lack of water flow which limits the robot’s performance and coverage.

Not Running a Full Cycle

A common reason for a Dolphin cleaner to stop moving is because it's full of debris. Make sure to check the filter bag/cartridge indicator light and empty it if necessary.

If the problem persists, it's possible that the tracks or treads are worn out and need to be replaced. This is an easy fix that can be done at home. First, disconnect the power supply and use a voltmeter to test the wires to the cleaner. These should read around 24 volts.

Climbing Walls

Unlike suction cleaners that simply vacuum debris, Premier climbs walls, scrubs them clean, and even reaches the waterline!

However, it is not unusual for Dolphin pool cleaners to stop climbing walls as they age. This problem can be easily fixed by following the tips below:

Not Making Contact with the Floor

If your Dolphin pool cleaner isn't making contact with the floor it can be frustrating. Often, this is because something is stuck or obstructing it. Try to loosen or remove whatever is blocking it.

Another possibility is that your Dolphin's tracks or treads are worn out. If this is the case, they will need to be replaced.

Not Picking Up Debris

Dolphin pool cleaners are durable and reliable, but they can experience problems from time to time. In most cases, these issues are minor and can be fixed at home.

If your cleaner isn’t picking up debris, check to see if it has an empty filter basket. This can clog the impeller system and cause the cleaner to stop working. Also, look for blockages in the hoses that could be restricting water flow. If these are the case, clean them out.

Not Running a Full Bag/Cartridge Indicator

A common problem with Dolphin pool cleaners is that they keep getting stuck. This could be because the track or treads are worn out and aren’t allowing it to move. Try checking if there are any obstructions in the tracks and cleaning them out.

The other possibility is that the computer sensors are taking a while to register that the basket is full. This can cause the robot to start and then stop repeatedly. Make sure the filter basket is empty before each run.

Get Stuck in One Part of the Pool

Dolphin pool cleaners are the most efficient way to clean your pool. However, sometimes they can get stuck in one place and won’t move any further.

Check that the hose is not kinked or blocked. It is also important to make sure the unit’s setting is not on Quick-Clean (floor only) mode.

The tracks and treads on your Dolphin may wear out over time. Check for any signs of wear and tear and replace them if necessary.

Bluetooth Not Working

Dolphin pool cleaners can be used to clean all types of pools. They use a lot less energy than old-fashioned pressure side and suction side cleaners.

However, some Dolphin owners may experience problems with their robots. This is not uncommon, and it can be easily fixed.

To fix this, all you need to do is change the ring on top of your dolphin cleaner. This is a simple process, and it only takes a few minutes. It will then be ready to use again!

LED Lights

Unlike other cleaners that have to be lowered into your pool, Dolphin robotic cleaners come equipped with a smart, self-propelling system. It’s why they are able to navigate the walls of your pool and get to the deepest corners that most other cleaners skip over.

Unfortunately, there are times when the LED lights on your Dolphin cleaner will stop working. Most of the time, this is caused by trapped air inside of the robot. To fix this, simply open the two flaps on the bottom filter lid and release the trapped air.